Delivery and Returns
We aim to dispatch your order within 24 hours, subject to stock availability. If you have chosen free collection we will contact you to arrange a convenient time.
All UK orders posted out will be sent first class via Royal Mail. Overseas items will be tracked and signed for. Our delivery rates are as follows:
£3.95 (small parcel up to 1kg)
£5.75 (small parcel between 1 - 2kg)
£9.25 (medium parcel up to 2kg)
£13.95 per item (up to 2kg)
|Rest of the World||£24.95 per item (up to 2kg)|
If for any reason you are unhappy with your purchase, the item can be refunded or exchanged, subject to the conditions below. Please contact us at the shop on 01335 300374 or by emailing firstname.lastname@example.org if you have any questions.
You can return unworn shoes for either a full refund or an exchange within 28 days of purchase. The shoes must be undamaged and in the original box. Proof of purchase is required.
Any defects in workmanship or materials (excluding wear and tear) are warranted by the manufacturer, and will be exchanged at the manager’s discretion. Please contact us to discuss the defect.
Stepping Stones Shoes
1 Market Place
Stepping Stones Shoes regret that we are unable to bear the costs of return postage of unwanted goods.